1. Introduction
Springboard Road Show Foundation (“SRSF,” “we,” “our,” or “us”) is committed to protecting the privacy and personal data of all individuals who interact with us. This Privacy Policy explains how we collect, use, store, and protect your personal information in compliance with the Data Protection Act, 2012 (Act 843) of Ghana and relevant international data protection principles, including the General Data Protection Regulation (GDPR).
This policy applies to all personal data collected through our websites, social media platforms, program registration forms, surveys, events, and other engagement channels.
2. Who We Are
Springboard Road Show Foundation (SRSF) is a not-for-profit youth empowerment organization incorporated under the laws of Ghana in 2011.
Our mission is to empower young Africans through skills development, education, mentoring, and entrepreneurship.
Registered Office:
Bamako Road, East Legon, Accra, Ghana
Email: info@springboard.com.gh
Telephone: (+233) 30 825 5775
3. What Personal Data We Collect
We may collect the following categories of personal data depending on your interaction with us:
- Identity data: Full name, gender, date of birth, and national ID number.
- Contact data: Address, phone number, email address, and emergency contact information.
- Employment and education data: Occupation, educational background, skills, or professional experience (for program participants and volunteers).
- Program participation data: Photos, videos, testimonials, or impact stories collected during events or training.
- Technical data: IP address, browser type, device information, and usage logs from our website.
- Special category data: Only where strictly necessary, we may process information on health or disability status to ensure inclusion and accessibility in our programs.
4. How We Collect Your Data
We collect your personal data through:
- Online and offline registration or application forms;
- Direct communication (email, phone, social media, or in person);
- Event or program participation forms;
- Cookies and analytics tools on our website;
- Partnerships and donor reporting platforms (with appropriate safeguards).
5. Purpose of Data Collection
We collect and use your data for the following legitimate purposes:
- To register participants for SRSF programs and events;
- To communicate updates, opportunities, and resources;
- To administer surveys, assessments, and feedback forms;
- To report anonymized results to funding partners and stakeholders;
- To ensure safeguarding, inclusion, and compliance with donor requirements;
- To maintain internal records and improve our programs;
- To respond to inquiries and handle complaints.
We do not sell, rent, or trade your personal data to third parties.
6. Legal Basis for Processing
We process your personal data on one or more of the following legal grounds:
- Consent: You have voluntarily provided your data and agreed to its use.
- Contractual necessity: Processing is required to deliver a service or program you’ve registered for.
- Legal obligation: Compliance with Ghanaian laws and regulations.
- Legitimate interest: To improve our programs, monitor impact, and ensure operational effectiveness.
- Vital interest: To protect your safety or that of others during SRSF activities.
7. Data Sharing and Disclosure
We may share your personal data only with:
- Accredited partners and funders (e.g., Mastercard Foundation) under strict data protection agreements;
- Service providers (e.g., IT, logistics, media production) who process data on our behalf under confidentiality agreements;
- Government agencies or regulators when required by law;
- Third-party platforms (e.g., email systems, survey tools, or analytics services) solely for communication and program improvement.
All third parties are contractually bound to handle your data securely and only for the specified purpose.
8. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:
- Program participation records: up to 7 years for audit and reporting compliance;
- Photographs and videos: retained indefinitely for archival or public interest documentation unless withdrawal of consent is requested;
- Contact and communication data: until you unsubscribe or request deletion.
After this period, data will be securely deleted or anonymized.
9. Your Rights
Under Ghana’s Data Protection Act (Act 843) and GDPR, you have the following rights:
- Right to access: Request a copy of your personal data held by SRSF.
- Right to rectification: Request correction of inaccurate or incomplete data.
- Right to erasure (“right to be forgotten”): Request deletion of your personal data where applicable.
- Right to restriction of processing: Limit how your data is used in certain situations.
- Right to object: Object to processing based on legitimate interests or direct marketing.
- Right to data portability: Request transfer of your data to another organization or yourself.
- Right to withdraw consent: Withdraw your consent at any time without affecting prior lawful processing.
To exercise any of these rights, contact:
privacy@springboard.com.gh or write to our Data Protection Supervisor at our registered office.
10. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration, including:
- Secure data storage systems and password protection;
- Access control for staff and volunteers;
- Encryption for sensitive data;
- Regular staff training on data protection;
- Incident reporting and breach response mechanisms.
11. International Data Transfers
Where data is shared with international partners or service providers outside Ghana, we ensure that such transfers comply with applicable data protection standards, including appropriate safeguards such as data protection agreements or standard contractual clauses.
12. Use of Cookies and Website Analytics
Our website may use cookies and analytics tools to enhance user experience, monitor traffic, and improve content delivery. You can control cookie preferences through your browser settings.
13. Children’s Data
We take extra care when handling data of children or young people under 18. Parental or guardian consent is required for any collection, use, or publication of minors’ personal information or images.
14. Data Protection Governance
SRSF has appointed a Data Protection Supervisor in accordance with Section 27 of the Data Protection Act, 2012 (Act 843) to oversee compliance, maintain the data register, conduct audits, and ensure staff awareness.
15. Updates to this Policy
We may update this Privacy Policy periodically to reflect changes in legal, operational, or programmatic requirements. The latest version will always be available on our website at www.springboard.com.gh.
16. Contact Us
For inquiries, complaints, or to exercise your data protection rights:
Data Protection Supervisor
Springboard Road Show Foundation
Bamako Road, East Legon, Accra, Ghana
📧 privacy@springboard.com.gh
📞 (+233) 30 825 5775